General Job Support
Where do you go first to get information on a new topic related to your profession? (Choose all that apply)
Colleagues
Internet (If so, what site(s)?)
Professional association (If so, which one(s)?)
Publications (If so, which one(s)?)
Other (Please specify)
Where do you turn to when you need to deal with a crisis within your profession (like an issue you've never dealt with before)? (Choose all that apply)
Colleagues
Manager
Internet (If so, what site(s)?)
Lawyer or other professional
Professional association (If so, which one(s)?)
Publications (If so, which one(s)?)
Other (Please specify)
What crisis situations have you or members of your teams been faced with? (Choose all that apply)
Need to fire someone
Need to hire someone quickly
Other (Please specify)
What human resources topics would you potentially need information on? (Choose all that apply)
Compensation
Benefits
Payroll
Recruiting and Staffing
Organizational Design
Training
Career Development
Information Systems
Other (Please specify)
What professional organizations do you belong to? (Choose all that apply)
SHRM
American Compensation Association/World at Work
Human Resources Planning Society
HR Benchmarking Association
International Association for HR Information
HR Management Association of Chicago
Professionals in HR Association
Other (Please specify)
What business or professional publications do you read? (Choose all that apply)
Human Resources Management Review
Advances in Developing Human Resources
Best Practices in HR Newsletter
Employee Wellness Newsletter
Training Forum Newsletter
HR Manager's Legal Reporter
Other (Please specify)
What business or professional e-mail lists/notifications are you part of? (Choose all that apply)
HRIL Digest
Other (Please specify)
Which of the following websites are you familiar with? (Choose all that apply)
HR Village
BLR
HR Insights
HR.com
SHRM.org
HRPS.org
HRBA.org
HRMAC.org
PIHRA.org
Workforce.com
Humanresourcessite.com
Humanresources.org
Humanresources.about.com
What work-related websites do you use (external to your company) more than once a month? (Please list all that you use more than once a month)
What trade shows do you think are worthwhile? (Please list all that apply)
HR-Related Website Structure and Content
Which features are most useful to you on a work-related website? (Please choose the 5 most useful features)
Get Information
Find a Form or Document
Submit a Question
Talk to Others
Get Membership Information and Sign Up
Order a copy of a book or other publication
Attend a webcast
Other (Please specify)
What will make you comfortable that you can reach the right information or make the right contact on a work-related website? (Please choose the strongest factors)
Get complete answer without linking to other sites
Get links to other useful sites
Other (Please specify)
What lends credibility to the site (i.e., users believe they’re getting accurate information)? (Please choose the 3 strongest factors)
Sources of the information
Amount of information
Ability to view information based on specific geography or industry
Reference to government information
Other (Please specify)
What is likely to grab your attention on a work-related website? (Please choose the 5 most attention-grabbing elements)
Color
Size of print
Photos
Graphics
Relevant information
Headlines
Ads
Topics included on the site
Personalized welcome
Other (Please specify)
What makes a work-related website layout seem welcoming and easy to use? (Please choose the 5 most welcoming elements)
Color
Size of print
Photos
Graphics
Relevant information
Headlines
Ads
Topics included on the site
Personalized welcome
Other (Please specify)
HR Partners
What companies do you consider leaders in the HR field? (Please list all that come to mind)
Are there individuals who are leaders in the field? (Please list all that come to mind)
Website Users
What types of HR workers would benefit from a website with HR information on it? (Please choose the 3 groups that would benefit the most)
Professionals or caretakers
Experienced or novices
Large or small companies
Executives, mid-managers, or low levels
Generalists or specialists
Other (Please specify)
How would you expect to hear about a new, useful HR-related website? (Choose all that apply)
Word of mouth from other users
Flyers in the mail
Results from a web search
Ads in publications
Radio ads
E-mail
Trade shows
Other (Please specify)
How can we best reach people who are not HR professionals per se, but who perform the HR function for their organizations (office administrators, plant managers, sales branch coordinators, etc.)? (Choose all that apply)
Word of mouth from other users
Flyers in the mail
Results from a web search
Ads in publications
Radio ads
E-mail
Trade shows
Lawyers, accountants, or other professionals they may deal with
Other (Please specify)
What methods of promoting an HR-related site might be worthwhile?
In U.S. mail
In e-mail
Giveaways
Demos
Through phone calls
Ads in publications
E-mail newsletter lists/notifications
Endorsement from professional organizations
Trade shows
Other (Please specify)
Are there educational programs or institutions that should be targeted to reach an audience of people working in Human Resources? (Please list any that come to mind)
What type of advertising might be effective to reach an HR-related audience? (Choose all that apply)
On websites
On radio
In publications
Other (Please specify)
Communication to Members
Assuming you had the opportunity to join a membership that gave you access to more detailed information from the HR website:
What type and frequency of communication would be appropriate for members? (Choose one frequency and one method)
Daily
Weekly
Monthly
Quarterly
Annually
Never
E-mail
Phone
U.S. Mail
Other (Please specify)
What are meaningful rewards that we might give members? (Please list as many as come to mind)
Willingness to Pay
Would you pay for access to information on the site? (Choose one)
Yes
No
Depends
Assuming some level of information would be free, what type of information would you pay for?
More detail
Specific to an industry, geography or jurisdiction
Other (Please specify)
Assuming you would pay, how often would you prefer to pay?
Monthly
Annually
Other (Please specify)
If the membership fee was monthly and you felt the information on the site was very valuable to you, how much would you pay per month? (Choose one)
Less than $10
$10-$15
$15-$20
$20-$25
Over $25
Other (Please specify)
If the membership fee was annual and you felt the information on the site was very valuable to you, how much would you pay per year?
Less than $100
$100-$150
$150-$200
Over $200
Other (Please specify)
Assuming you were signing up for a membership for the HR-related site, what method of payment would you prefer? (Choose one)
Credit card
Invoice in e-mail
Invoice in U.S. mail
Other (Please specify)
Would you expect your company to pay for a membership or would you pay personally? (Choose one)
Company would pay
Personal payment
Other (Please specify)
Other Topics
What are some websites you go to (as a consumer as well as a business person), which contain information on a specific subject area? (Please list all that come to mind)
How did you hear about these websites? (Choose all that apply)
TV ad
Radio ad
Billboard ad
Ad in a magazine
Ad in a newspaper
Word of mouth from someone I knew
Notice in e-mail
Ad on another website
Resulted from a web search
Notice in U.S. mail
Sales Phone call
Other (Please specify)